This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order (See Tailoring Time). By selecting "Custom Size", your dress will be personally tailored for your exact fit.
Q: Can I return or cancel the dress if I change my mind?
A: Each dress is made to order in DressFirst, including standard size dresses. The custom nature of our dresses means our cancellation and Return Policy is stricter than other items, so it's important to order carefully.
Q: How long can I receive my item?
A: Total Delivery Time is based on the tailoring/processing time + shipping time, you will find them in the product pages.
Q: How can I make sure I order the correct size and fit?
A: Compare your unique measurements with DressFirst's size chart and measuring guide. By selecting "Custom Size", your dress will be personally tailored for your exact fit.
Q: Can I order this dress in a different style/fabric/length?
A: Please understand that each dress is carefully tailored to match exactly what you see in the photos, so unfortunately we are unable to modify the fabric/length in any way. Currently, the two acceptable changes are removing the trains and adding spaghetti straps, only for dresses with simple designs.
I have to say that DressFirst is the most professional retailer I have ever dealt with, they have made the whole experience of buying a wedding dress without actually trying it on before buying an absolute pleasure. From the outset they have been quick to guide me through the realities of what I can expect and been honest about what dresses will work in which fabrics. I would strongly recommend buying a swatch book so that you can see the colour and texture of the fabric before placing an order as the computer screens do not do them justice. I received my custom made dress in the post 4 weeks before the estimated delivery date, when I tried it on it fitted like a glove and is made to an excellent standard. I would be happy to provide DressFirst with a copy of my pending wedding photos so that you can see what the dress looks like on someone other than a model.